écurie25 the international supercar club that provides an online luxury car service to its roster of exclusive members, has purchased and installed VeCapture software to assist in delivering continued online excellence. écurie25 membership brings the right to drive fine automobiles for 40-50 days a year, taking away the costs and hassle associated with outright ownership. It also gives the beauty of choice. Why drive a Bentley daily when you can work your way through a glittering fleet of Ferraris, Lamborghinis, Aston Martins, Maseratis, Porsches etc?
To coincide with an attractive website redesign, écurie25 has chosen to implement VeCapture on its site in order to supplement its current service level. The VeCapture’s software captures actionable customer data in real time for remarketing purposes. In écurie25 case, this accrued intelligence can be subsequently used to offer VIP personalised customer support to any car connoisseur who was on the site, but who for example, might not have completed submitting their membership details. The écurie25 team can then reach out to offer help, advice or information to that person.
“We want to make sure that our website reflects our products – providing a dynamic and enjoyable experience with superior functionality,” explained Chirag Shah, CEO of écurie25. “Just as I was putting the finishing touches to the new website, I was introduced to Ve Interactive’s data capture capabilities by a member of my club. I was so impressed with the power of this information that I actually re-designed the final website to incorporate this functionality. Supercar enthusiasts tend to be people with busy, action-packed lives and no one enjoys form filling at the best of times, but thanks to VeCapture, we can now be on hand to address any specific questions and take care of any needs that may arise as a result of someone exploring our membership opportunities.”
“We are delighted to be working with écurie25,” commented David Brown, CEO of Ve Interactive. “Behavioural and technological changes are affecting the digital marketing industry in many positive ways. Indeed as the Cluetrain Manifesto explained: “markets are conversations.” We are now in a buyer-centric market, so VeCapture’s ability to acquire real time, online customer data can help écurie25 set a chain of personalised VIP customer service in motion, as opposed to offering a purely DIY web experience. This is especially pertinent within the luxury space, where high calibre of personal service is implicit.”
About Ve Interactive Ltd
Ve Interactive is an online efficiency solutions provider. It’s VeCapture software is easily installed onto web sites and delivers high-valued data of precise audiences to its retail partners and brand clients, (ie. audiences who are already familiar with that brand’s services or products, but who may not have pre-registered with the site, or may even have abandoned the process before completion). Average shopping cart abandonment rates across the web are currently 60% of all commenced transactions, (source: Marketing Sherpa). Taking this acumen and working with best practise remarketing methodologies, and complying within EU Data Protection law, a brand can then initiate contact with that audience, instantly increasing the value of each website visitor. This also creates a more personal service-relationship and helps to build loyalty, brand distinction and an enhanced customer experience. Website: http://www.veinteractive.com
About écurie25
écurie25 is the world’s largest and longest running supercar club. With multiple locations across the UK, écurie25 provides its members with convenient access to the ultimate driving and motorsport experiences without the hassles and administration normally associated with ownership. Website: http://www.ecurie25.co.uk. General enquiries: 0207 278 3010
For more information please contact – Kathy Heslop, Director of Communications, Ve Interactive Ltd.
Tel: 020 3137 5723
Email: kathy.heslop@veinteractive.com
– Kathy Heslop 30-04-2010
New York, NY and Oslo, Norway: April 29th 2010: Confirmit, the leading global software vendor for Customer Feedback, Employee Feedback and Market Research announces a stellar start to 2010, with more than 30 six-figure USD contracts signed in the first quarter. This included two multi-year, seven-figure USD renewals . In the first 3 months of the year, the company saw a record number of these multi-year agreements, helping to take the business to its 7th consecutive year of profitability.
“I’m delighted with the start we’ve made to 2010. The large number of customers signing multi-year contracts demonstrates the confidence they have in the platform and in their relationship with Confirmit as a business” comments Henning Hansen, President and CEO, Confirmit. “Existing customers have significantly increased their investment in Confirmit Horizons as a direct result of the success and growth driven by the platform.”
Highlights of the first quarter include:
• Double-digit revenue growth, enabling the company to continue to invest in its industry-leading platform.
• The launch in March of Confirmit Horizons Version 15, the latest release of the platform which included over 1000 product enhancements to create greater flexibility and usability.
• An increase in the number of surveys completed on the SaaS platform of 28 percent compared to the same quarter in 2009, while exceeding Confirmit’s Uptime Service Level Agreement of 99.7%.
• Three industry awards, including CRM Product of the Year from Customer Interaction Solutions magazine. Confirmit customers Farmers Insurance and Nationwide Autocentres were recognized for their Voice of the Customer programs implemented with Confirmit.
Jim Davies, Research Director at Gartner stated “At Gartner, we’re predicting double-digit growth in the feedback management industry over the next 2 years, which greatly exceeds the growth we anticipate in the CRM market overall. This is being driven by increased demand from businesses who understand that the customer experience is a key competitive battleground.”
Hansen concludes “We believe Gartner’s findings clearly support what we’re seeing in the corporate marketplace. In addition, our Market Research customers are embracing the new functionality in Confirmit Horizons Version 15 and using it to drive growth and meet the ever-changing demands of their customers. Our continued profitability combined with strong cash flow and strong cash balance positions us perfectly for a record-breaking year of organic growth and M&A activity.”
About Confirmit
Confirmit is the world’s leading SaaS vendor for Customer Feedback, Employee Feedback, and Market Research applications. The company has more than 240 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.
Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Intrawest, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells Fargo. Visit www.confirmit.com for more information.
Press Contacts:
Gary Schwartz, SVP Marketing: +1 212 660 1816
Henning Hansen, President and CEO, +47 21 502 500
EMEA PR Contacts, Indigo River: Andrea Burton +44 (0)1985 850320 / Melanie Oxford +44 (0)7515 632065
US PR Contacts, Hart Boillot: Perrin McCormick / Jennifer Comeau +1 781 893 0053
– Carolyn Hall 29-04-2010
Peugeot is running a unique event at Durham University (Queens Campus) to showcase its prowess in eco-efficient technology, design and expertise in electric and hybrid vehicles.
Peugeot is hosting a unique event at Durham University (Queens Campus) on the 22nd April, to showcase its range of current and future ultra low carbon vehicles.
Attendees at the event will have the opportunity to be the first in the UK to test drive a selection of Peugeot’s most innovative vehicles. These will include Peugeot’s new i0n four-seater electric car (available in the UK at the end of 2010) and the all-electric Peugeot Bipper and Expert vans.
As a partner in the North East region’s Plugged in Places project, Simon Bailes, Dealer Principal of Simon Bailes Peugeot in North Allerton, and Peugeot UK’s Managing Director, Jon Goodman, will host the event. The largest collection of Peugeot’s most carbon conscious technology will be on show along with experts from Peugeot Paris headquarters who will be sharing the latest phase of its carbon reduction strategy with the attendees.
Jon Goodman, Managing Director, Peugeot UK said: “This is a perfect opportunity for people to get on the inside-track of the latest phase of Peugeot’s carbon reduction strategy and experience and embrace electric vehicles, including the i0n electric car, Bipper electric van and the Expert electric van. Also on show will be our latest models – 3008, 5008 and the stunning new RCZ.”
Enhanced Web Reporting and Data-Loss Prevention for E-mail Build on Secure Borderless Network Architecture
LONDON – April 27, 2010 – Cisco today continued its momentum around cloud protection and the Cisco® Secure Borderless Network architecture by introducing significant enhancements to its cloud security platform. The company today introduced best-of-breed e-mail and Web security services that, when combined with Cisco’s leading global threat intelligence resources and strategic investments, deliver stronger cloud security for enterprise users.
Many businesses are demanding cloud-based collaboration and communications solutions that provide mobile workforces with the ability to access vital data anytime, anywhere and from any device. Naturally, this magnitude of collaboration and communication carries increased security risks, because much of the network access happens outside the traditional corporate firewall. To address these concerns, Cisco is introducing the always-on cloud-based Cisco IronPort™ Email Data Loss Prevention and Encryption and Cisco ScanSafe Web Intelligence Reporting. These services offer enterprises more flexibility for their security solutions, reducing management requirements, stabilizing costs, providing control over the network with better visibility, and maintaining compliance with regulations.
Cisco’s most recent enhancements to its cloud security offerings include:
• Cisco ScanSafe Web Intelligence Reporting – WIRe is a business intelligence platform developed by ScanSafe, which was acquired by Cisco in December 2009. WIRe gives enterprises insight into how their Web resources are being used, focusing on ensuring that business-critical applications are not being affected by non-business-related traffic. In a matter of seconds, WIRe can deliver detailed user-level information and provide extensive information about Web communications activities. More than 80 predefined reports are available, and WIRe enables activities to be reported and filtered by 87 different attributes, including search terms and employee bandwidth usage over time. By clearly seeing the types of traffic coming into and exiting the network, enterprises can have a high degree of confidence that their corporate information is highly secure and that all malware and inappropriate content has been blocked.
• Cloud-based Cisco IronPort Email Data Loss Prevention and Encryption – Cisco’s cloud e-mail data-loss prevention solution utilizes the power of Cisco Cloud Security Services to help protect outbound e-mail in the cloud, helping enable customers to meet compliance requirements with a comprehensive, accurate and simple-to-use solution. This data-loss prevention and encryption solution is designed for enterprises that require high levels of protection of their sensitive data but do not want to manage the infrastructure themselves. Additionally, it provides customers with hosted mailboxes as well as the advantage of regulating compliance and acceptable-use policies. The solution offers more than 100 predefined policies related to global compliance, regulatory compliance, regional laws, intellectual property protection and acceptable use. A powerful in-depth scanning engine examines 150 parameters, scanning files within files and analyzing the proximity of keywords, which can result in a false-positive rate of less than one in 1 million. Providing integrated encryption as a remediation option solidifies the strength and value of this unique offering.
Cisco’s Investment in Cloud Security
In support of its Secure Borderless Network architecture, Cisco has constructed one of the industry’s most powerful cloud security deployments. Cisco operates more than 30 global data centers, which serve customers in 100 countries with extreme reliability. In fact, Cisco customers have enjoyed more than seven consecutive years of near 100 percent uptime. Cisco cloud security solutions handle massive amounts of activity each day, including 2.8 billion reputation look-ups, 2.5 billion Web requests and the detection of more than 250 billion spam messages. The Cisco IronPort Anti-Spam solution is in more than 235 million seats with organizations all over the world. These solutions are supported by automated intelligence and by 100 engineers dedicated to ensuring that Cisco cloud security is there to fortify customer networks.
Supporting Quotes:
• Jeff Wilson, principal analyst for security, Infonetics Research – “Demand for content security services delivered via software as a service has skyrocketed worldwide during the past year, despite the lasting effects of the global economic meltdown. The cloud security market will continue to grow as organizations of all sizes assess their risk from security threats of all types and seek solutions that are not as complex as historical security offerings for managing a highly dispersed workforce that connects to the network using a variety of devices. We anticipate that the strong interest in cloud security will be a key driver in the significant growth in the overall managed security services market over the next five years.”
• Tom Gillis, vice president and general manager, Security Technology business unit, Cisco – “The cloud is a critical component of Cisco’s architectural approach, including its Secure Borderless Network architecture. Securing the cloud is highly challenging. But it is one of the top challenges that the industry must rise to meet as enterprises increasingly demand the flexibility, accessibility and ease of management that cloud-based applications offer for their mobile and distributed workforces. With our industry-leading security solutions and threat-information resources as a foundation, Cisco’s cloud security products provide the visibility, experience and tools to help protect enterprises’ critical and proprietary data.”
• Paul Moorman, IT strategist at NewPage Corp. – “With Cisco’s WIRe, we have been able to quickly and efficiently analyze our Web usage, which gives us better visibility into our business and our bandwidth needs. Now we are able to pinpoint exactly how and where our bandwidth is being used, and take action to prevent access to individual websites or target users who may be accessing inappropriate content.”
• Eric Dumas, networks and systems manager, ID Logistics – “In our line of business, we must be absolutely certain that our data is secure. Cisco’s cloud e-mail data-loss protection solution provides us with the assurance that our cloud-based e-mail and our corporate data have the industry’s best protection.”
Video/Images:
• Cisco Senior Manager Joel McFarland explains the advances in cloud protection
Technorati Tags: Cisco, IronPort, bordereless networks, ScanSafe, DLP, data loss prevention, hosted, cloud, security, network security, developers, reporting, business intelligence, firewalls, intrusion prevention systems, spam, virus, malware, software-as-a-service, SaaS, security as a service, enterprise security, security appliance.
About Cisco Systems
Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.
# # #
Cisco, the Cisco logo, Cisco Systems, Cisco IronPort, IronPort and ScanSafe are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. This document is Cisco Public Information.
– Susie Bailey 27-04-2010
Demonstrating EasyVista at the Service Desk & IT Support Show (SDITS)
– Making Life Easier for CIOs and IT Managers
• See us on Stand 820 at Earls Court Exhibition Centre, London from 27th – 28th April 2010
• Fill in our quick 10 question survey and receive a £5 Starbucks voucher
St Albans, UK, 26th April 2010: Staff&Line UK Ltd, a global leader in the IT Management market, today announced that it will be exhibiting EasyVista at the Service Desk & IT Support Show (SDITS) at the Earls Court Exhibition Centre from 27th to 28th April.
EasyVista provides a single integrated enterprise IT Service Management (ITSM) and advanced IT Asset Management (ITAM) solution that empowers Service Desks to run five times more efficiently. EasyVista is delivered the way customers want it – available either as the traditional licensed option, EasyVista Classic, or in Software as a Service (SaaS) mode, EasyVista.com, which both enables organisations to concentrate on their core business while improving the quality of service delivered to end users and reducing IT management costs. EasyVista.com’s unique codeless development environment reduces TCO by up to 50 percent over three years.
With operations in France, Italy, Spain, Portugal, the U.S. and the UK, Staff&Line boasts over 3,300 clients in a variety of vertical market sectors including: banking, insurance, industrial, office, public administration, IT outsourcing and advisory sectors and customers include Expro, Haymarket and Leonard Cheshire. Staff&Line is a founding member of itSMF France and is publicly listed on the Paris Stock Exchange (Alternext).
EasyVista.com is an integrated and modular solution covering all IT Management requirements including Enterprise-class Service Desk functionality, as well as advanced asset management capabilities, providing an interface between users and the IT department via an online portal.
EasyVista.com is the only SaaS IT management solution that provides Enterprise-level ITIL processes without intensive coding and development. It allows simple, flexible and scalable configuration and seamless integration without the need for expensive, external professional services fees. EasyVista.com is the first SaaS IT management solution to be proven compatible on 11 of the 14 main ITIL v3 service management processes by independent organisation Pink Elephant. This means that its extremely robust technology addresses users’ daily operational requirements.
Gregory Lefort, VP Marketing and Business Development at Staff&Line commented: “In today’s changing world, technology is constantly evolving, which means that organisations need a flexible, scalable solution like EasyVista to fit their dynamic business needs. By 2017, IDC predicts that 45 percent of IT applications will be in the ‘cloud’ or delivered via SaaS. However many IT vendors are struggling to move at the same pace and only offer expensive and outdated technology that requires advanced coding. We’re pleased to be demonstrating EasyVista at SDITS and showing how EasyVista offers ‘Simplicity-as-a-Service’ and enterprise quality IT services that are highly relevant and adaptable to users’ daily IT and overall business needs.”
During the SDITS show, there will be an opportunity to see a practical hands-on demonstration of the product as well as a chance to speak with Staff&Line’s technical team and VARs (Value Added Resellers). People will also receive a free £5 Starbucks voucher for completing the quick 10 question survey from Staff&Line. Why not drop by our stand, 820, to find out more?
-Ends-
About Staff&Line:
At Staff&Line, we apply the benefit of 20 years expertise as a pure player in the IT Management space in order to ‘Make IT Easy.’ Our EasyVista solution is easier to deploy, use and maintain than other products in the market, without any compromise to features and functionality or its performance.
EasyVista, which is available in SaaS mode or license mode, is ITIL v3 compatible certified on 11 service management processes and covers all aspects of IT Management (IT Service Management, IT Asset Management, CMDB, automatic inventory, user portal) in a single, integrated and modular solution.
With over 60 certified partners worldwide Staff&Line has a direct presence in 6 countries (USA, France, UK, Italy, Spain, Portugal) The company boasts over 3,300 customers in practically every vertical sector including: banking, insurance, financial services, public sector, retail, healthcare, utilities, telecoms managed service providers and IT consulting. Staff&Line is quoted on Alternext – EuroNext Paris. For more information visit www.staffandline.co.uk